LITEMAX Electronics Inc Product Warranty Terms and Conditions

1. LITEMAX warrants products free from defects in workmanship and materials under normal use for 1 year which is effective from the date of delivery from LITEMAX.
2. If the products have been proved defective within the applicable warranty period, LITEMAX will provide repair or replacement for equivalent products.
3. The period of repair or replacement is 14 working days from the date of receiving.
4. The repaired products will be given 3 months warranty for repaired defect problem.
5. All the products and parts repaired or replaced shall follow the original and remain period of warranty.
6. As soon as the RMA number is issued, the defective products must be packed securely in the original or other suitable shipping package to ensure not to be damaged in transit.
7. The RMA number must be prominently marked on the outside carton. Otherwise the item will be rejected and shipped back at sender’s expense.
8. Any of the followings shall be invalid in RMA warranty:
a. The serial number label is unclear, revised or removed.
b. The damage is due to misuse, abuse, negligence, the disaster of fire, flood, electroshock or thunder stroke.
c. The operation does not follow the instructions on users manual.
d. The maintenance or disassembly is implemented without authorization from LITEMAX.
e. The damage is occurred in transit.
f. The use of accessories or parts does not meet the specification from LITEMAX, such as batteries or adaptors.
g. Keep the same image on screen without refreshing by screen saver program so that results in image sticking.
h. The warranty sticker is incomplete or broken.
i. The mechanism is damaged or LCD is broken by improper handle.
j. The temperature of operation environment is too high that results in the color of temperature sticker on product changed.
9. Except for the damages caused by natural disaster or misuse, any of the followings occurred within 3 months after delivery shall meet DOA warranty:
a. No image shows up.
b. No power on.
c. No function at panel control keypad.
10. Any of the followings shall be invalid in DOA warranty:
a. The serial number label is unclear, revised or removed.
b. The warranty sticker is incomplete or broken.
c. The cables or related accessories are missing.
d. Except for LF and LH models, part of the complete unit is sent back.
e. The use of accessories or parts does not meet the specification from LITEMAX.
11.  LITEMAX reserves the right to change, modify, add or remove portions of the provisions at our sole discretion at any time and without prior notice. Please check periodically for any modifications.

The Illustration of Panel Light Dot/Dark Dot
As there are millions of transistors in the panel and any of the transistors is damaged, there will be bright dots or dark dots on panel. Although the yield rate of panel production is higher than 90% nowadays, but some of the panels might still get bright dots or dark dots. Any panels with 3 dots which are within one month after purchase date or any panels with 5 dots which are between one month and one year after purchase date shall be good and acceptable products.

Limitation of Liability
a. Under no circumstances will LITEMAX be liable for any damages arising from improper installation, maintenance, use or modification of products.
b. LITEMAX will not accept any panel surface coating or case damages arising from the cleaning of alcohol or ammonia-contained detersive.